Welcome to Hearing Solutions

Audiology and Hearing Aids Since 1998!

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Hearing Solutions (formerly known as Hemphill Hearing Center)

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If you have hearing loss, don’t put off treatment. You don’t need to continue missing out on life’s moments, big or small. Finding the right solution for hearing loss can make a huge difference for you and for your family.


If you’ve started wondering whether something is wrong with your hearing, it never hurts to get your hearing tested, just in case. Don’t worry about being pressured into buying expensive hearing aids. We understand that choosing treatment for your hearing is a personal decision, and we also know that hearing aids are an investment. We do everything we can to be flexible with pricing and financing because ultimately, we just want to help people hear. We’re here to help you make the right decision for you. We try to offer every patient the opportunity to try a demo unit so they can see what a difference hearing aids can make. And even if you purchase hearing aids and change your mind, you can return them within 30 days for no charge, so it’s completely risk-free.


All of our hearing aids come with a standard three-year repair, loss, and damage warranty.


Hearing Solutions has expanded their services to Jasper. We have recently partnered with Clear Choice Hearing Solutions and can now handle all of your hearing healthcare needs in Hemphill or Jasper.

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Why Choose Hearing Solutions?

At Hearing Solutions, we have solved hearing loss for people in the East Texas/West Louisiana area since 1998. We’re led by Dr. Karen Mills, a hometown audiologist from Groves, Texas, who treats every patient like a member of her own family. Our hearing aid patients come from as far away as Lufkin and Orange and even from parts of Louisiana, because they know we’ll take good care of them.

We use the best practices to provide patients of all ages with exceptional hearing healthcare. From children to adults, we can help you or your loved one experience better hearing. We are also proud to help our Veterans with their hearing care!

What to Expect at Your First Appointment

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When you first arrive, you’ll be greeted by Melissa, our office manager, who will gather your information and make sure you’re comfortable. Our audiologist will call you back when we’re ready for your appointment.

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We’ll talk about what you’ve noticed and what problems you’re having.
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Then our audiologist will clean your ears since many people have cerumen (wax) build-up and check for any sort of visible medical issues.

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After that, we’ll begin the testing, which is never painful or uncomfortable. You may hear loud noises, but nothing that will hurt your ears.

Once the tests are finished, we’ll go over the results with you and explain where the problem is, what has caused it, and what we can do to help.

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We Help Make Hearing Aids Affordable

We accept most insurances and are proud to help our veterans through the Veteran’s Choice Program and VA contracts for Compensation and Pension determination. We also accept all major credit cards. If you need financing, we gladly take CareCredit, and in-office financing may also be an option. We want to help you get your hearing back, so we will find a solution that you can afford.

If you’re concerned about the investment that goes into hearing aids, try comparing the cost to eyeglasses. Most people have to go back every year or two to get new glasses, and glasses aren’t cheap. These days, the average life of a hearing aid is 5–7 years with proper care, meaning you’ll only need to pay for them once for years of wear. Because we can change the programming inside, you don’t have to get a whole new device every time your hearing changes.

Helping People in Our Community

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Alan came into our office in need of a new hearing solution. Our audiologist, Dr. Karen Mills, was able to fit Alan with brand new Oticon More 1 hearing aids, generously donated by Marcus Garcia from Oticon. With this upgraded hearing solution, Alan can now hear better than before! It was a pleasure fitting Alan with his new hearing aids and we are so excited for all of the sounds he will be able to hear.

Watch Alan’s experience with Dr. Karen Mills!

Preferred Provider of the NFL
Players Association

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Hearing Solutions is a preferred hearing care provider for the NFL Players Association’s Professional Athletes Foundation. By partnering with CQ providers, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.

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Our Reviews

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Our Offices

Hemphill Office

Jasper Office

© 2024 Hearing Solutions
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We are now open and accepting new patients! Schedule your appointment.